How to Restore a Website Backup in cPanel Using Backuply
Website backups are essential when you need to recover from accidental file deletion, website errors, failed updates, malware cleanup, or other problems.
If your hosting provider has Backuply enabled in cPanel, you may be able to view available backups and restore website data directly from your cPanel account.
Note: Backuply features and restore options can vary depending on your hosting provider’s configuration and your hosting plan. The buttons and options you see may be slightly different from the examples in this guide.
Before Restoring Your Website
- Before starting a restoration, check the current website and determine what needs to be restored.
- Depending on the available Backuply options, you may be able to restore:
- Website files
- MySQL databases
- Email data
- DNS or other account data
- A larger account backup
Restoring an older backup can overwrite newer website data. If possible, create a backup of the current website before proceeding.
Step 1: Login to cPanel
- Open your cPanel login page:
- Enter your cPanel Username and Password, then click Log in.
Step 2: Find Backuply
- After logging in to cPanel, use the search bar and search for: Backuply
- If Backuply is enabled on your hosting account, its icon should appear in cPanel.
- Click Backuply to open the backup management interface.

Step 3: Open the Backuply Dashboard
- After opening Backuply, you should see the Backuply dashboard.
- Depending on your hosting provider’s configuration, this area may show available backups, backup locations, schedules, or restore options.

Step 4: Open the Backups Section
- Navigate to the section that displays your available backups.
- Look for an option such as: Backups
- You should see the backups available for your hosting account.
Note :- If you are using Backuply in cPanel, you may see different backup options, including Full Backup and Home Directory Backup. Although they may look similar, they are intended for different purposes.
What Is Backuply?
- Backuply is a backup and restoration solution that can be integrated with hosting control panels such as cPanel.
- Depending on the configuration provided by your hosting company, Backuply can be used to back up and restore website files, databases, emails, and other hosting account data.
What Is a Full Backup?
- A Full Backup is intended to provide a more complete backup of your hosting account.
- Depending on your hosting provider’s Backuply configuration, a full backup may contain
- Website files
- MySQL databases
- Email data
- Home directory files
- Website configuration files
- Other supported cPanel account data
A Full Backup is generally the better choice when you need broader account recovery rather than restoring only a few website files.
When Should You Use a Full Backup?
- A Full Backup can be useful when:
- You need to recover an entire hosting account.
- Multiple websites or databases have been affected.
- You are preparing for a major website or server change.
- You want a more complete recovery point.
- You need to migrate or restore a large amount of account data.

Always check what your hosting provider includes in its Backuply Full Backup before relying on it for account recovery.
What Is a Home Directory Backup?
- A Home Directory Backup focuses on files and folders stored within your hosting account’s home directory.
- For example, your WordPress website files may be stored under: public_html/
- A Home Directory backup may therefore contain files such as:
public_html/
├── wp-admin/
├── wp-content/
├── wp-includes/
├── wp-config.php
└── index.php - It may also contain other files and directories located within your account’s home directory.

Step 5: Select a Backup Date
- Review the available backup dates and select the backup created before the website problem occurred.
- For example, if your website stopped working today after an update, you might choose a backup from the previous day when the website was working correctly.
- Choose the restore point carefully because any changes made after that backup was created may not be included.

Step 6: Click the Restore Option
- After selecting the required backup, locate the available Restore option.
- Click it to view the restoration options provided for that backup.

Step 7: Restore Process Started in the Background
- After starting the restore in Backuply, you will see a confirmation message:
- “Restore process started in background”
- This means Backuply has successfully accepted your restore request and the restoration process is now running in the background.
- Click OK to close the confirmation window.

Step 8: Check the Restore Status in Backuply Logs
- o check whether the restoration has completed, go to:
- Backuply → View & Manage → Logs
- The logs display the progress of the restore process, including fetching the backup, mounting the backup, restoring the selected files, and performing ownership checks.
- Click Refresh Logs if you want to see the latest restore status.
- When you see the following message:
- “Restore process completed!”
- it confirms that the selected files have been successfully restored.

After the restore is complete, check your website and restored files to make sure everything is working correctly.
